Shipping & Returns
k+co GOODS will ship through our in-house team through a trusted shipping service selected at checkout. Delivery time to most locations within the US is one to two weeks depending on the distance from our store in Short Hills, NJ. It is the buyer or receiver’s responsibility to inspect upon delivery, and to refuse receipt of any items in unsatisfactory condition.
If missing a delivery, please file a claim with the shipping provider you selected.
k+co Goods wants you to love your purchase! If you don’t, we will accept returns within 10 days from purchase.
- Returns must be unused and in good condition.
- Refunds are made to the original method of payment.
- Original shipping charges are non-refundable.
- Return shipping is the responsibility of the purchaser.
We DO NOT offer returns or allow refunds for the following items:
- Personal care items
- Perishable items
- “FINAL SALE” items
- Holiday Merchandise
- Damaged or defective items after 10 days
36 Chatham Rd
Short Hills, NJ 07078
If you have any questions email us at firstname.lastname@example.org
Exceptions / Non-Returnable Items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.